Moving Estimates
Do I need an estimate?
Obtaining an estimate is essential for a successful move. A United representative will conduct a pre-move survey of your household goods to be transported. A pre-move survey is needed to determine the approximate cost of a move and the amount of van space your goods will occupy. Your United representative will compute the approximate cost and give you a written Estimate/Order for Service. An accurate estimate cannot be given without a visual survey of the goods to be moved. There is no charge for the estimate.
The visual survey normally requires about 30 to 45 minutes to perform. At this time the representative will also answer your questions regarding the move. This is the best time for an exchange of information so that both the mover and yourself can be very clear about how the move will be conducted, what services are required and what expectations each party has.
Keep in mind that estimates (household goods surveys) are only guidelines. On interstate shipments, you must pay the total charges as determined by the actual weight of your shipment, the origin and destination points of the shipment, the distance it travels, and the services which you authorize or which become necessary to handle your shipment.
Charges for local shipments are generally calculated on an hourly basis. There may be a minimum number of hours required. The local moving company, not the interstate carrier, handles these shipments.
What is a binding estimate?
A binding estimate or binding cost of service specifies in advance the precise cost of the move based on the services requested or deemed necessary at the time of the estimate. If additional services are requested or required at either origin or destination (such as a shuttle or third party service), the total cost will increase. Binding estimates are valid for the time period specified, up to 60 days.
If you add items to be moved or require additional services, such as packing, between the time of the estimate and the time of your move, there will be additional charges. An addendum providing for these additional charges will be prepared for your signature.
If you are interested in obtaining a binding estimate, please discuss it with your Mergenthaler Transfer representative.
How much will my move cost?
Unless you have been given a binding estimate, the exact cost of your move cannot be determined until after your shipment has been loaded on the van and weighed. If additional services are requested or become necessary after loading and weighing, additional charges will be incurred. Basic transportation charges depend on the actual weight of your goods, the origin and destination points of the shipment and the distance it will travel. The total cost will include these transportation costs, any charges for Full-Value Coverage plus charges for any “accessorial” services (such as packing and unpacking) performed by United Van Lines at your request. These charges are based on “tariff” rate schedules.